Our support team typically responds within 1–2 business days · Last updated: June 2026
Have a question about your order, our product, or need assistance? Our customer support team is here to help. Please allow 1–2 business days for a response.
For order inquiries, refund requests, or general questions:
Please include your order number in the subject line for faster service.
To initiate a refund or return under our 60-day guarantee, email us with:
We will respond within 1–2 business days with return instructions.
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
Response time: Within 1–2 business days
If your order arrived damaged, is missing items, or has not arrived within the estimated delivery window, please contact us with your order number and a description of the issue. We will make it right.
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