Processing times, delivery estimates, and tracking information · Last updated: June 2026
All Jellyfit Pro orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will begin processing on the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.
Multi-bottle bundles (3-bottle and 6-bottle packages) qualify for free standard US shipping automatically.
At this time, we primarily ship within the United States. International shipping availability and rates are displayed at checkout. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Once your order ships, you will receive an email containing your tracking number. You can use this number to track your shipment through the carrier’s website. Please allow 24–48 hours for tracking information to become active after receiving your shipping confirmation.
If your package is marked as delivered but you have not received it, please:
If your order arrives damaged or contains incorrect items, please contact us within 7 days of delivery with your order number and photos of the damaged or incorrect items. We will arrange a replacement or refund at no cost to you.
Address changes must be requested before your order ships. Once an order has shipped, we are unable to redirect packages. Please ensure your shipping address is correct before completing your purchase.